FAQ

We deliver within 2–5 business days internationally. You’ll also receive a tracking link once your order ships.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

You can return any unused TungTungToy product within 30 days for a full refund or exchange.

We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.

All TungTungToys are made from non-toxic, BPA-free, and child-safe materials. They meet international safety standards and are thoroughly tested to ensure they’re 100% safe for kids. We recommend checking the age guidelines on each product to make sure it’s suitable for your child.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can contact us through our contact page! We will be happy to assist you.